Refund & Return Policy
Last Updated: June 2026
At MobileFixPro USA, customer satisfaction is important to us. We strive to provide quality products and services through our local Dayton store.
Returns for Accessories and Retail Products
Customers may request a return for eligible accessories and retail products within 14 days of purchase.
To qualify for a return:
* The item must be unused and in its original condition.
* Original packaging must be included when applicable.
* Proof of purchase is required.
Non-Returnable Items
The following items are generally not eligible for return:
* Opened prepaid SIM cards
* Refill products
* Clearance items
* Gift cards
* Products damaged after purchase
Refund Process
Approved refunds will be issued using the original payment method whenever possible. Processing times may vary depending on the payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact our store as soon as possible so we can review the situation and assist you.
Contact Information
MobileFixPro USA
1046 Smithville Rd, Dayton, OH 45403
Phone: +1 (937) 416-7782